Delivery - IHP
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Delivery

IHP Delivery

Express Delivery
Standard nozzle heaters, mica band heaters, standard and special cartridge heaters and standard sensors / thermocouples.
For products above we are able to offer a express delivery service.
This service is offered for orders received before 10 am for next day delivery. Extra premium charges and delivery method are agreed at the time of ordering.

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Urgent Delivery Services
We can offer several different urgent delivery services, confirmed by fax, just in case a product cannot be delivered within the time stipulated (weekdays).

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Sales and Delivery terms

IHP Sales and Delivery terms IHP Sales and Delivery terms

General

These general terms and conditions apply between IHP International Heating Products AB, with Swedish corporate number 556689-7327, (“IHP”) and (hereinafter referred to as “Customer”) who purchase one or more services, products or components from IHP.

Terms of the Customer are, in so far as they do not comply with these terms and conditions or other conditions stated from IHP, void between the parties unless IHP expressly and in writing agrees to the terms. IHP can choose to accept all or only some of the terms provided by the Customer to IHP.

Quotations and orders between the parties are non-binding. Agreement between IHP and the Customer is deemed to exist only when the Customer has received an order confirmation from IHP and approved the order confirmation or not within one working day thereafter brought complaints concerning the content of the order confirmation. If the delivery time is shorter than eight (8) days, orders are binding for the Customer and the contract is considered concluded when IHP send the order confirmation to the Customer.

Services, Products and Components

Ordered service, product or component are designed in accordance to the specifications of IHPs order confirmation, data sheets, drawings, technical information, product information, mission statement and quotation. To the extent if the information in these documents contradict each other, the information shall apply in the sequence indicated where the order confirmation is given the most importance.

IHPs liability for defects in service, product or component expires twelve (12) months whichever comes first notification of delivery or completion of delivery.

The client accepts a deviation of the delivered number of the ordered quantity by ten (10) percent. This applies only to the product segment component. If the over delivery is made, the client must pay for the quantity ordered plus compensation for the quantity amounting to oversupply. If under delivery is made IHP cannot be held responsible for damage. The Customer is not entitled to a price reduction or other compensation.

The Customer cannot return the completed delivery unless the return is requested by IHP.

Prior notification of required repairs shall be made by email to IHPs sales.

Advice, Solutions and Construction Documentation

Customer may not use the IHP recommendations, solutions, or design documents for the purchase of services, products or components from third parties through such sale or otherwise competes with IHPs business.

Delivery

Products are delivered according to Incoterms 2000 EXW – Ex Works from our warehouse in Sävedalen, Sweden or one of IHPs European production sites.

Packaging materials are paid by the Customer and are not withdrawn.

Deliveries are made by IHP suggested forwarder unless nothing else has been agreed.

All transports are sent at the Customers own risk. IHP is not responsible for any damage that occurs during transit or transshipment. Damage caused during transportation shall be reported immediately to the transport company, to own insurance company and to IHP.

If the Customer and IHP agreed on a date for delivery IHP cannot be held responsible for late delivery, only if IHP written and expressly consented to such liability.

Without an agreed time for delivery, IHP has the right to decide the delivery date.

Price

IHPs prices (unless otherwise explicitly stated) are quoted in Euros (EUR) and are exclusive of VAT, packing, shipping and insurance.

For certain services, products and components, surcharges can occur on e.g. options, special materials, response time etc. IHP reserves the right to change prices, product data and design of services without notice.

Payment

Payments for IHPs products and / or components should be paid at latest by the time of delivery. After approval, payment terms will instead be within thirty (30) days from the issue date of invoice.

Payments for IHPs services will be paid by the date of service completion. After approval, payment terms will instead be within thirty (30) days from the issue date of invoice.

For progressing work for more than one month, IHP reserves the right to continuously invoicing for completion of work. Payment is expected within fourteen (14) days from the issue date of invoice.

Invoice remarks invoked later than ten (10) days from invoice date will not be accepted.

In the event of a delay in payment, the Customer must pay a late payment fee of four-hundred-and-fifty (450) SEK and interest of twenty-four (24) percent of the invoice amount.

Ownership/Retention of title

All services, products and components are sold with retention of title and remains IHPs property until full payment is completed. In the event of payment delays IHP is entitled to repossession of the relevant service, product and / or component.

Samples, Tools and Equipment

Samples, tools and other equipment provided by IHP belong to IHP and shall, upon IHPs request be sent back to the IHP, unless otherwise agreed between the Customer and IHP.

Limition of Liability

IHPs liability for defectives cannot exceed the amount of twice the ordervalue.

Intellectual Property

All technical specifications and information, drawings, datasheets, investigation documentations, inspections and all intellectual property rights that are the result of IHPs work belongs to IHP.

Non Disclosure

Customer may not disclose data, information or knowledge of IHPs services, products or components. This also applies to any technical information, data sheets, drawings, quotes, inspections and investigation documentation that IHP provides to the Customer.

A breach by Customer entitles IHP to a penalty of ten (10) percent of the value of such (a) order with which / whom the breach is attributable, at least 10 000 SEK.

Force Majeure

IHP cannot be held responsible for delays in delivery or any delay in third party services.

Applicant law in dispute

Any disputes will be settled by the Gothenburg district court where Swedish law applies.

IHP FL 2016-08-15 R3 EN

IHP works together with many leading industrial companies in Europe. As a partner and supplier, we are known for our flexibility and our high quality products and services. IHP has a business valued model and creates successful long-term relationships.

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IHP AB

Hällebergsvägen 5
SE-443 60 Stenkullen
Sweden

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+46 (0)31 795 30 30
+46 (0)31 795 30 39
info@ihpheating.com
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Opening Hours
Monday 07:30-16:00
Tuesday 07:30-16:00
Wednesday 07:30-16:00
Thursday 07:30-16:00
Friday 07:30-16:00
Saturday Closed
Sunday Closed

Copyright © IHP AB 2005-2018. All rights reserved.
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